To have a useful shortcut to the most used public folders use the Favourite folder that can be found under the public folders tree. In order to add a folder to the Favourite folder, right click on a public folder and select Add to Zarafa favourite folder. In Outlook 2007 the Add to Favourites window will appear. In Outlook 2000/2003 the shortcut will be added directly in the favourites folder.

By default only the selected folder will be inserted in the favourite folder — without its subfolders. It is necessary to specify otherwise.